Shipping and Returns
Shipping Policy
Items usually ship within 48 hours from when the order is received. Shipping date estimates will be provided during checkout.
U.S. Flag Maker Return Policy
No item may be returned without a Return Merchandise Authorization (RMA) Number from our customer service department. Returns must be made within 14 days of receipt for a full refund less shipping and handling. A 20% restocking fee will be issued for non-defective products.
Refunds will be issued using the original form of payment. Please allow two billing cycles for refund to be applied.
Defects
Defective items must be reported within 14 days of receipt. U.S. Flag Maker will replace defective items within 14 days.
Imprinted Flags
Imprinted flags are non-refundable/non-returnable.
Shipping & Handling
Shipping & Handling fees are non-refundable.
Return Shipping Address
Please ship all returns to our warehouse:
U.S. Flag Maker
189 N. Cobb Parkway, Suite C-4
Marietta, GA 30062